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Ordering process

  • Worldwide and fast delivery
  • Shipping costs differ per country.
  • 30-day return policy

Ordering online at Epplejeck is easy and can be done 24/7. Here below you can find out how to place an order with us in just 4 steps.

Step 1: Select items and add to cart

Our ordering process is easy. Choose your colour and size and add these item(s) to your shopping cart. Have you found everything you want? (Unfortunately every bank account has a limit...) Then go to your shopping cart icon in the upper right-hand corner of our website
and check if the sizes and numbers are correct. Either choose 'continue shopping' if you want to add more, or 'Continue to payment' if you wish to proceed to checkout.

Step 2: Fill in address and details

At the checkout, you can enter your personal details. If you already have an account, login and your address details will appear. Do check if these details are still correct and be sure to choose the correct country! If you don't have an account yet, make sure to register first. If you would rather not register you can choose to 'only enter the required details.'

Step 3: Choose a shipping option

Choose where you want your order to be delivered: either at home or work or by at one of the Epplejeck stores so you can pick it up yourself.

Step 4: Check & Pay

Choose your payment option from the list and proceed to a safe and secure payment environment. Check that if your details and ordered items are filled in correctly. Check, check, double-check? Go to secure payment and you will be redirected to a secure page of Ogone. There the payment will be processed further.  

Please note: If you choose to pay via 'Bank transfer'/'Bank Überweisung', then your order will only enter our system after we have received your payment. There may be several days between the transfer of the amount and the receipt by us of the amount you have transferred. The items you have ordered are not reserved for you until we have received your payment. In the meantime, ordered items may be sold out. Do you want to know more about this or do you have any questions? Please contact our customer service via They are happy to help you! 


Finally, we'll ask you if you agree with the terms and agreement. After confirming the payment you are done and of course You will receive a confirmation by email. We will process your order and send it to you as soon as possible. Easy peasy, right?

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